Delivery

All Cake, Bakery and Gift orders are couriered using a careful, local independent courier company. Deliveries are made Monday - Friday as far north as Palmerston North City limits, and as far south as Wellington. Your order will arrive between these hours usually, but please be aware some days the courier may be impacted by high order or traffic volumes. Kāpiti Coast 9am -3pm, Hutt Valley Wellington 11am - 5 pm Palmerston 11am - 5 pm When you place an order online you will see the status change from "confirmed" to "processing" which means that we have printed your order and have it planned into our production and courier schedule. We don't have the ability to track your order or choose exactly what time it will arrive. It's extremely unusual for an order not to arrive, but if that happens please contact us and we will contact the courier straight away. Areas we can deliver to are: Palmerston North (no further than north city limits), Shannon, Foxton (excluding beach area) Levin, Otaki, Peka Peka , Te Horo, Waikanae, Paraparaumu, Raumati, Paekakariki, Petone, Lower Hutt, Upper Hutt, Wellington, Karori (rural charge applies), Maoribank (rural charge applies) Excluded areas include Makara, areas north of Upper Hutt, and rural beach areas. We do offer rural delivery for areas between towns, but if your rural address is far from a State Highway, it is likely our courier does not deliver there. We do deliver to Peka Peka and Te Horo Beaches, please make sure you choose the rural delivery courier option. If you are unsure whether we can deliver to your address, please email us on hello@joeandjoy.co.nz prior to ordering. If your address is rural, please select the rural courier option to avoid holding up your order.